We expect that you will get many years of happy use out of the products made by Atoc, but the world is not perfect. If you feel you have a warranty claim the first thing to do is to contact Atoc at (425) 745-2131.

When you call:

1. Please have your product available so that we can discuss the problem with you.

2. Be prepared to email a photograph of the problem to us so that we can better understand the problem.

3. A Return Authorization Number (RA#) must be obtained from Atoc before returning anything to us. Please note: packages without an RA# will be refused.

If your item(s) needs to be returned for inspection, please package them carefully and return them to Atoc at:

Atoc Inc.
3615 132nd St SW, Ste C
Lynnwood, WA 98087
ATTN: WARRANTY DEPARTMENT
RA#: xxxx

Include the following information with the item(s) that is being shipped back:

• Your Full Name, Address, Telephone, and Email

• When and where you purchased the item

• Description of item(s) being returned

• Description of supposed defect(s)

Questions?

If you have any questions about our warranty policy please contact us.